Frequently Asked Questions
SHIPPING
What Shipping Methods Are Available?
We offer standard and expedited shipping options within the United States. Orders are shipped using reliable carriers through our trusted logistics partners for fast and secure delivery.
Do You Ship Internationally?
No, we currently ship only within the United States.
How Long Will It Take To Get My Package?
Most orders are processed within 1–3 business days. Delivery typically takes 5–10 business days, depending on your location and the product. Some items may ship faster from our U.S. warehouses.
PAYMENT
What Payment Methods Are Accepted?
We accept PayPal, Credit Cards, and Debit Cards (Visa, MasterCard, American Express, and Discover).
Is Buying On-Line Safe?
Yes! Our website is SSL-secured, and we use trusted payment gateways to ensure your information is protected at all times. Your privacy and security are our top priorities.
Order & Returns
How do I place an Order?
Simply browse our products, select what you like, click “Add to Cart”, and proceed to Checkout. Follow the steps to enter your shipping details and payment info—that’s it!
How Can I Cancel Or Change My Order?
If your order hasn’t been processed yet, you can contact us within 12 hours of placing it to request a change or cancellation. Email: support@goldfoxautocare.com
Do I need an account to place an order?
No, you can place an order as a guest. However, creating an account lets you track your orders, save your shipping info, and get exclusive offers.
How Do I Track My Order?
Once your order is shipped, you’ll receive a tracking number via email. You can use it to monitor your delivery in real-time.
How Can I Return a Product?
We offer hassle-free returns within 14 days of delivery. The product must be unused and in original packaging. To initiate a return, contact our support team with your order number.